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PRIVACY POLICY
Last updated: May 24, 2025

Victory Gardens of Snohomish County, LLC (“Victory Gardens,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains:

  1. What information we collect

  2. How we use your information

  3. How and when we share your information

  4. Your privacy choices

  5. Data security and retention

  6. Children’s privacy

  7. How to contact us

By visiting or using VictoryGardensSC.com (the “Site”)—including placing orders, subscribing to our lettuce plans, or otherwise interacting with us—you agree to this Policy.

1. Information We Collect

To operate our business and provide our services, we collect:

Account & Order Information

  • Name, email, billing and shipping address, phone number

  • Order history, subscription preferences, payment method details (stored securely by our payment processor)

Device & Usage Data

  • Device type, browser type, IP address, operating system

  • Pages viewed, time on site, click-throughs, items in your shopping cart

Location Data

  • Your approximate location inferred from IP address (used only to show you correct farmers’ market pickup options)

Customer Service & Communications

  • Notes from emails, chats or phone calls you initiate for support

Third-Party Data

  • (Optional) Demographic or preference data we obtain from marketing partners to improve our offers

2. How We Use Your Information

We rely on your data to:

  • Process orders & subscriptions. Charge, fulfill, and manage your purchases and plan deliveries.

  • Communicate with you. Send confirmations, reminders, promotional offers, and respond to inquiries.

  • Improve our services. Analyze which lettuce varieties, recipes, and market days are most popular.

  • Personalize your experience. Offer you tailored recipes, promotions, and market updates (with your opt-in).

  • Protect our business and customers. Detect fraud, secure your account, and comply with legal requirements.

  • Aggregate and anonymize. Create reports on overall sales trends, without identifying you personally.

3. How & When We Share Your Information

Within Victory Gardens Affiliates
We share your data internally among our team only as needed to run orders, subscriptions, deliveries, and customer support.

Service Providers
We engage third parties under contract to help us deliver our services. They may include:

  • Payment processors (to process your payments)

  • Email platforms (to send newsletters and order notifications)

  • Delivery/fulfillment partners (to coordinate your pickup)

We require all such vendors to use your information solely for the purposes we specify and to safeguard it per industry standards.

Legal & Safety
We may disclose your information if required by law (e.g. subpoena), to protect against fraud or threats, or to enforce our Terms & Conditions.

Marketing & Advertising
With your consent, we may share limited data with marketing partners to show you more relevant offers. You may opt out of all promotional sharing at any time (see Section 4).

4. Your Privacy Choices

Promotional Communications
You can opt out of receiving our marketing emails, texts or calls by clicking “unsubscribe” or by contacting us at info@VictoryGardensSC.com.

Data Access & Correction
You may request a copy of the personal information we hold about you, ask us to correct errors, or request deletion, by emailing privacy@VictoryGardensSC.com.

Analytics & Cookies
We use cookies and similar technologies to understand site usage and improve your experience. You can manage or disable cookies via your browser settings—please note that some features may then be unavailable.

5. Data Security & Retention

We implement industry-standard security measures (encryption, secure servers, access controls) to protect your data. We retain your personal information only as long as necessary to fulfill the purposes outlined here or to comply with legal obligations. Thereafter, we securely delete or anonymize it.

6. Children’s Privacy

Our services are intended for adults (18+). We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such data, please contact us and we will promptly delete it.

7. How to Contact Us

If you have questions, concerns, or requests about this Privacy Policy or our data practices, please reach out:

Email: privacy@VictoryGardensSC.com
 

You may also review our full Terms & Conditions and our Cookie Policy for more details on your rights and our practices.

Thank you for choosing Victory Gardens of Snohomish County. We value your trust and look forward to growing fresh, local, and victorious greens for you!

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